E-mail sending outage (25-27 Feb)

Mandrill, my former e-mail provider, discontinued the service I was using and I botched switching over to a new service. Between 25 and 27 February any attempts by the game or the forums to send e-mails resulted in an Internal Server Error. I didn’t notice because I botched the error monitoring too. I fixed the game yesterday and the forums just now.

If you see any more problems, report them to jack@fleshcult.com

Sorry about that. 🙁

12 thoughts on “E-mail sending outage (25-27 Feb)

  1. genericerrormessage says:

    Hi, both of my emails say ‘to many confirmations sent’ from that outage

    • jackoekaki says:

      Ok, I’ve cleaned out some undeliverable account confirmations, so it should let you try again.

  2. Secret says:

    Hey there! Trying to create an account right now but not getting anything in my inbox – have tried a few times. Using the email to create the account to post this message if that helps.

    • jackoekaki says:

      Sendgrid reports having sent 3 emails to that address. Dunno what Hotmail did with them. Hopefully they’re in a spam folder rather than silently eaten.

  3. SR says:

    get another pay option and ill give you all my money

  4. Traductus says:

    Is the game basically done forever at this point? I see update logs last posted from like two years ago.

    • jackoekaki says:

      Basically done forever unless I restart development. If the G-rated thing I’m working on turns out to be a complete disaster it could happen. In that situation I’d do a big announcement and send out a newsletter to the folks who have that enabled in their account settings.

  5. Akkan says:

    Sooooooo… getting towards the end of 2016, hows the g-rated project going? Any chance of fleshcult love in the next few months?

    • jackoekaki says:

      Still working on it. We’re in the middle of beta and are overrunning the schedule. The outlook for Fleshcult love: unremittingly dismal. 🙂

  6. Cassandra says:

    I have not received my email confirmation. Are you done monitoring this game?

    • jackoekaki says:

      The logs on my end show 3 emails delivered to your hotmail address and one to your gmail address. One thing I’m seeing is a bunch of emails stuck in a “deferred” state at SendGrid. Too many people have been marking fleshcult emails as spam, and the big email providers have started limiting the rate they’ll deliver email from me. I expect it’ll clear up in a few days if people stop doing that. There’s really not much I can do.

      • jackoekaki says:

        (I should mention, I am only sending account confirmations and password resets. The rate of spam reports for these is 0.8%. Still too high apparently!)

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